CTO Academy Tribe Terms and Conditions

By clicking the payment button (Buy Now), entering your credit card information, making a payment, or otherwise enrolling, electronically, verbally, onto the group coaching programme known as “CTO Academy Tribes” (“Programme”) that you (“Client”) are therefore agreeing to abide by the terms, conditions and expectations set down below by CTO Academy Limited (“Company”) for all participants.  You are therefore entering into a legally binding agreement with the Company, subject to the following terms and conditions:


(a) Upon execution of this Agreement, electronically, verbally, or otherwise, the Company agrees to provide the programme as detailed on the website of CTO Academy, namely “CTO Academy Tribes” https://cto.academy/tribes/

(b) The scope of services rendered by representatives of the Company shall be solely limited to those contained therein and/or provided for on the Company’s website as part of the Programme.

(c) The Company reserves the right to substitute services equal to or comparable to the Program for the Client if reasonably required by the prevailing circumstances.

(d) Client agrees to be open, present and prepared to complete the programme but that the Client is responsible for his/her own success and implementation of objectives met.   

(e) Client is aware that the Coach does not solve matters typically handled by licensed, regulated professionals and is therefore not a replacement for the client’s legal counsel, or the like.

(f) The Company will deliver the core Programme as follows;

12 group sessions, held once per month at a time chosen by the group and/or the coach. The Coach reserves the right to change these session offerings as needed.

Email support with the Coach and, or affiliated guest speakers and consultants as required through the programme.

Private channels for you to support, connect, & share information with the Coach and the other members of the group throughout the Programme.

A group coaching session may include assigning personal ‘self-work’ to do, working towards your own personal and professional transformations.

The Coach and your group members will support you by helping to hold you accountable for following through with the changes you want to make, and by celebrating your successful transformations.

METHODOLOGY.  Client agrees to be open-minded to the Coach’s coaching methods and partake in methods proposed, to include receiving coaching and guidance from guest speakers and consultants. Client understands the Coach has made no guarantees as to the outcome of the coaching sessions or Programme. The Coach may revise methods or parts of the Programme based on the needs of the Group, or as deemed necessary in the Coach’s opinion.

DISCLAIMER.  By participating in this Programme, the Client acknowledges that the Coach and affiliated guest speakers and consultants are not giving definitive advice about what actions to take within a specific situation but rather advising more generally. The Client acknowledges that the Company does not warrant the accuracy of any information provided, and is not liable for any losses the Client may suffer by relying on advice and opinions provided within the Programme.


(a) Upon execution of this Agreement, Client will pay the Company for participation in the Programme with one lump sum payment (annual) or 4 x payments (quarterly).

(b) The fee for group coaching is nonrefundable. We want you to be fully committed.

(c) In the event you pay an annual fee but for whatever reason have leave in the advance of Programme completion, then the Company will use best endeavours to find a replacement but cannot guarantee any repayment. In the event a replacement can be found, the client will be charged an administration fee equal to 2 unused sessions.

(d) In the event you decide to pay Quarterly then no fee will refundable in the event you decide to withdraw from the programme, furthermore Quarterly payments will be requested 2 months in advance of each Programme Quarter and failure to pay within 7 days of the due date may results in your place on the Programme being withdrawn without any further notice or explanation from the Company.

CONFIDENTIALITY. The Client will be expected to abide by the rules and expectations of the Programme particularly those relating to confidentiality, namely;

(a) The Client acknowledges the importance to the Programme of applying the Chatham House Rule namely, “When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed”

(b) If The Client has breached this fundamental issue of trust and confidentiality within the Programme then the Company reserves the right to withdraw the Client from the programme with immediate effect and to provide no recompense for any sessions the Client may be unable to attend.

(c) In the event any other relevant party reports that the Client has breached the Chatham House Rule then the Coach and/or Company will conduct an investigation and reserve the right to withdraw the Client from the programme with immediate effect and to provide no recompense for any sessions the Client may be unable to attend.


(a) The Client is asked and expected to make contributions to the overall learning climate within each Programme. 

(b) The Coach and/or The Company reserve the right to withdraw the Client from the Programme in the event of the Client being disruptive to other members of the Programme and/or conducting themselves in a generally unpleasant manner including comments that might be deemed derogatory or indeed cause public offence. 

INTELLECTUAL PROPERTY RIGHTS.  In respect of the documents specifically created for the Client as part of this Agreement, the Coach maintains all of the copyright, other intellectual property rights and any other data or material used or subsisting in the Material whether finished or unfinished. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Coach to the Client, nor grant any right or license other than those stated in this Agreement.

RIGHT TO TERMINATE.  The Company has the right to terminate the Agreement at any time at their discretion and in those circumstances will provide the Client with a refund if paid for in advance.

GOOD FAITH. Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance, and any termination of this Agreement.

DISCLAIMER OF WARRANTIES.  The information, education, and coaching provided to the Client by the Coach, guest speakers and consultants under this Agreement are provided on an “as-is” basis, without any warranties or representations express, implied or statutory; including, without limitation, warranties of quality, performance, non-infringement, merchantability or fitness for a particular purpose. Nor are there any warranties created by a course of deal, course of performance, or trade usage.

LIMITATION OF LIABILITY.  By using CTO Academy services and purchasing this Programme, the Client accepts any and all risks, foreseeable or unforeseeable, arising from such a transaction. Client agrees that the Coach will not be held liable for any damages of any kind resulting from or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of the Programme. Client agrees that the use of this Programme is at the user’s own risk.

DISPUTE RESOLUTION.  If a dispute is not resolved first by good-faith negotiation between the parties to this Agreement, every controversy or dispute to this Agreement will be submitted to a mediator of the Coach’s choice. The mediation shall occur within ninety (90) days from the date of the initial mediation demand and shall take place in the Coach’s state of residence. The Parties shall cooperate in exchanging and expediting discovery as part of the mediation process and shall cooperate with each other to ensure that the mediation process is completed within the ninety (90) day period. Failure to reach an agreed-upon settlement will result in further legal action.

GOVERNING LAW.  This Agreement is subject to and will be interpreted in accordance with the laws of England and Wales.

ENTIRE AGREEMENT.  This Agreement contains the entire agreement between the parties and supersedes all prior agreements between the parties, whether written or oral.

Last Updated: 16th March 2021