We are committed to ensuring that your privacy is protected and we strictly adhere to the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
How we collect and use the information we receive from you
When you place an order and create an account with us on our website, we will ask you to provide certain personal information, for example:
- your name; and
- your email address.
Please note that we require this information to be able to process and fulfil your order or answer any questions.
Your personal information will then be used by us (including our: employees; agents; subcontractors; members of our group; resellers; trusted partners and awarding or accrediting organisations) to provide you with the services you ordered and from time to time to communicate with you on any matter relating to the provision of the services. Please note that we and our resellers, trusted partners and relevant awarding or accrediting organisations may also use the information you provide to us for the following purposes:
- to monitor website usage and provide statistics to third parties for the purposes of improving and developing our website and the services we provide via our website. Please note that any such statistics and/or information provided to third parties will be made on a confidential basis and will not include information that can be used to identify any individual;
- to support, improve and develop our business in general;
- to contact you for your views on our website, our services and our business in
If you would prefer not to receive any of the above-mentioned information (or if you only want to receive certain information) from us please let us know by either sending an email to [email protected].
You have the right to ask us not to process your personal data for marketing purposes. We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law.
When you fill out a webform to sign up to a newsletter, download a resource, such as a an infographic, or enquire about a product, we may ask you to provide certain personal information, including your:
- Email address
- Job title & the organisation you work for
- Telephone number
By completing the form and ticking the relevant boxes you are providing your consent for CTO Academy Limited to process your personal data, and this is the legal basis we are relying on to do so.
We will use the information that you give us to send you relevant emails containing CTO Academy news & marketing communications.
Some automation and profiling may be used to send emails or a series emails based on your indicated preferences and your interactions with the emails we send to you. For example if you have enquired about a particular product we may send you a series of emails outlining features or benefits of that particular product.
We regularly review your interactions with the emails we send you and remove any subscribers who have shown and extended period of inactivity. You can withdraw your consent and unsubscribe at any time by clicking the link at the bottom our email communications. The about cookies website will explain how you can delete cookies which are already stored on your device.